Shipping policy

VERNÉ Shipping Policy

Order Processing & Tracking

VERNÉ strives to process and ship orders in a timely manner. Please allow 1–5 business days to receive your tracking number after placing your order. Business days exclude weekends and holidays.

Once your order has shipped, a tracking number will be provided so you can monitor your package throughout its journey.

Shipping & Delivery

Delivery times may vary depending on your location, shipping carrier, and any unforeseen delays. Please note that receiving a tracking number does not guarantee immediate movement, as carriers may take additional time to update tracking information.

Shipping Delays & Lost Packages

VERNÉ is not responsible for delays caused by shipping carriers, weather conditions, holidays, or other circumstances beyond our control. If your package is confirmed lost in transit, please contact us so we can review the situation and determine an appropriate resolution.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. VERNÉ is not responsible for packages delivered to an incorrect address provided by the customer.

Thank You for Shopping VERNÉ

We appreciate your patience and support as we work to get your order to you. Thank you for choosing VERNÉ for your hair care and lace essentials. 🖤